Start from the objection you were going to raise.
- Roles, each answering the objection it raises
- 4
- Sectors, argued from the regime not a case study
- 3
- Objections answered in the words they are asked in
- 28
- Reference customers cited, because there are none yet
- 0
By role
Four readers, four different objections, and the threat model already names which of them has to accept which residual risk. Each page answers that role’s stated objection in the register the objection was made in — including where the answer is that the limitation is real and here is the person who has to sign for it.
Security leadership
Six residual risks name you as the person who has to accept them, and all six are published before you ask.
“You have not had a penetration test.”
Platform engineering
One base URL changes. The fail-closed trade is the thing to decide before you change it.
“If this is down, my agents stop. Why would I put it in the path?”
Compliance and internal audit
Every mapping says this feature helps evidence that clause. None of them says installing it makes you compliant.
“Who says the head you are showing me is the head you showed me last month?”
Data protection
The retention default is keep forever, and that is a decision you have to make rather than one you can inherit.
“Is your redaction sufficient?”
By industry
Three sectors where the agent takes an action somebody will later have to prove, written about the regime and the risk rather than about a customer outcome. There is no reference deployment to cite yet, and inventing one would be the single thing this copy could not survive.
Financial services
A refund is the reference case because an API returning 200 is not proof the customer got their money.
“We already run an LLM gateway with quotas, budgets and cost dashboards.”
Insurance
A claim decision an agent influenced has to be reconstructable years later, by somebody who was not there.
“Our agents only propose and a human always decides. Why add a control?”
Public sector and healthcare
It runs air-gapped, the source is readable, and the vendor receives nothing — which is most of an assurance pack already.
“Can it run with no internet connection at all?”
If the objection that would decide it for you is not quoted on any of those cards, that is the more interesting question and it is the one worth sending.
Talk it throughWhich of the seven is you?
Write to hello@tenhaw.com with what your agents do, which providers they call and what would have to be true for you to put something in front of them. James Rooney replies. You will get a straight answer about whether Token Observe fits, including when it does not.
no form · no qualification step · no sales desk · the other three ways in